Business success: learning to master the grey areas

Systems are critical to a successful business, but sometimes we get caught up in trying to manage and design controls for components that refuse to cooperate. When is it more efficient and profitable to leave things undefined and grey? When do we benefit from leaving things open and malleable? How do we build systems that help us become comfortable and eventually benefit from the messy parts of our work? This provocative session will challenge you and help you take your business to new levels.